What you will Experience
At EBITDATA Consulting, we’re client obsessed! We believe that there’s more to a great experience than the results themselves. How you get there is important too! Each engagement follows a consistent framework, but your experience is shaped by your preferences and ultimately, you can count on open and direct communication and professionalism.
Client Experience Framework
INITIAL CONSULT
Take a mere 30 minutes to discuss your goals and if/how EBITDATA can help!
SCOPING
How deep and wide do you want to go? Who do you want to involve? What’s your timeline? What deliverables do you desire? What are other measure of success?
ENGAGEMENT LETTER
EBITDATA will present a proposal for your review/feedback, finalize the proposal and ‘away we go’.
INTRODUCTION TO INTERNAL TEAM
If the engagement involves interaction with any members of your team, introductions and level setting on expected roles & responsibilities and the mission are in order.
WORK
Leave this part up to us. You can expect progress updates and escalations along the way so all stays on track. During this stage, draft materials, findings, reports will be shared, offering opportunity for feedback.
WRAP DELIVERY
Final efforts come to a close as deliverables are finalized and presented to leadership.
HAND-OFF
Any training or procedures needed to carry on in the absence of EBITDATA will be conducted/transitioned for/to your permanent staff.
DEBRIEF
A week after the engagement is wrapped up, your feedback will be requested. Any ‘cracks’ that surface from settling can be ‘patched up’ as warranted… if additional service needs come to light, we can restart the process (with another “Consult”).
Free Consultation with EBITDATA Consulting
Ready to take that next step towards addressing the opportunity you know stands before you to elevate your business or resolve that distracting challenge once and for all? Book a free consultation to find out how EBITDATA Consulting can be of service to you!